The terms listed under 'place an order', also regarded as the 'terms' are applicable to all purchases made through this site. 'Icon', 'we', 'us' refer to Icon Salon Systems By placing orders through this site, you agree to the following terms and conditions.
The terms and conditions may undergo changes periodically, and any changes will reflect on this posting. You are requested to visit this page and check the current terms and conditions, as they are binding on you. Consistent usage of the site will mean that you accept the changes.
Place An Order Online
Step1: browse through our online store and select the product that you wish to buy. Click 'add to cart'.
Step 2: once you're ready, review your shopping back and select 'checkout' to continue through the order process.
Step 3: confirm the details of your billing address and shipping address. Select your payment method. If you have a new a card, you will be required to provide the billing address and card information.
Step 4: review your order and submit it. We will verify your shipping, billing and payment information before working on your order. You have the option of reviewing the items and the shipping details of your order.
After Order Submission
You will receive an e-mail confirmation of the order to the same e-mail address that you will use to login to the account on our website. When your order is shipped, Icon will notify you via e-mail.
How To Check The Status Of An Order
To check the status of your order, click on my account, and you will be asked for your e-mail address and password. You can then login and check, or you can call us at 1-888-895-4045.
Credit Card Payments
The best way to purchase any product from our website is payment via a credit card. For a credit card payment, we will ask you specific, relevant information we require for the various authorization and verification process of the purchase. We regret to inform you that we will not be able to execute your order until the authorization and verification processes are cleared.
Charging Your Credit Card
As soon as your order is processed, we apply the order total your credit card. Once the order is shipped, delay in the shipment or installation will not relieve you of your obligation to accept any charges for the particular transaction.
Icon may go for litigation in the case of payment disputes. If your credit card company refuses payment, we may delay the shipment, or cancel the order outright. Additionally, we may deduct any sums that you owe us from any amount due to you. In addition, we will be entitled to reasonable costs that we incur for collection, including legal fees.
Credit Card Security
Credit card security is foremost in our minds, and we appreciate the care that our customers take about their personal and critical information.
Shipping and Shipping Charges
Provided your orders are in stock, we will ship your orders within three business days, post the receipt of your order and credit card verification. We ship all our orders via Purolator or UPS from the Icon Head Office.
Please note, additional shipping charges may apply based on rural locations. Please check your shopping cart for the shipping rates for your order.
The EDD (estimated delivery dates) are calculated based on which orders are received Monday to Friday, holidays excluded. We do not ship or deliver any orders on holidays and weekends. Moreover, we cannot guarantee the delivery date and time for any order.
Estimated arrival time: 2-7 business days from date of shipment.
We collect sales tax from customers as is required by Provincial and Federal legislation.
The prices listed on the website for a particular product is the price that the product is available for, at the time we receive your order. We change the prices from time and time. It is also possible that there is an error in the pricing of a particular product. We will contact and notify you in such cases before the item is shipped. All prices are in Canadian dollars. The prices on the website are exclusive of sales tax and shipping charges.
Returns And Exchanges
No refunds. Exchange or credit only. See Terms of Sale for further details.
Limitations of Icon Salon Services Liability
Icon Salon Systems Will not be liable for any special, indirect, consequential damages that are a result of the use or inability to use this site, or from the purchase and use of products available on this website. This is true, even in the case that a Icon representative has been advised of the possibility of such damages. The total liability of Icon and damages for all damages, losses, and a cause of action (in tort, contract or legal theory) shall in no event, exceed the amount that you paid for the product purchased on the site.
Governing Law And Jurisdiction
These terms are in accordance with the laws of the province of Alberta, and are exclusive of its choice of law rules. The courts in Calgary, Alberta have the sole jurisdiction and venue of any legal proceedings.
If any of these provisions are held by a court of law, or other tribunal with competent jurisdiction to be unenforceable, these provisions shall be limited, or eliminated to the minimum extent necessary. These terms shall remain in full force and effect otherwise. The prices, product descriptions and other illustrations can be changed at any time, without prior intimation. The inventory of some items limits itself to the amount of supply in hand.
610 – 13361 78TH AVE, SURREY, BC V3W 5B9 CANADA
1-800-862-3811 OR 604-591-2339
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